June 3, 2020
Zen Moissanite
Nestled in Ontario, Canada, Zen Moissanite stands as a premier jewelry brand specializing in lab-diamond and moissanite jewelry. In the challenging realm of online jewelry sales, particularly with high-ticket items, Zen Moissanite sought our expertise in 2022 to surmount growth obstacles.
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Strategy
Integration, Conversion, Optimization, Email Marketing
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Client
Zen Moissanite
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Project Manager
JP Charles
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Creatives
Ecommerce Boost
⬤ 01. Challenges
The intricacies of selling jewelry online compounded by the significant financial commitment customers undertake, posed a unique set of challenges.
Crafting an engagement ring, a flagship product for Zen Moissanite, required careful consideration from consumers making a once-in-a-lifetime choice.
⬤ 01. Challenges
The intricacies of selling jewelry online compounded by the significant financial commitment customers undertake, posed a unique set of challenges.
Crafting an engagement ring, a flagship product for Zen Moissanite, required careful consideration from consumers making a once-in-a-lifetime choice.
⬤ 02. Our Approach
Within a brief 90-day span, we orchestrated a remarkable turnaround, doubling Zen Moissanite's revenue. Our strategy was multifaceted:
1. Google Ads Integration: Augmenting their Top of Funnel Strategy, we harnessed the power of Google Ads to enhance visibility.
2. Conversion Optimization: Acknowledging the prolonged buying journey in the jewelry sector, we implemented strategically timed pop-up and exit-intent forms. These forms not only captured valuable email addresses but initiated a nurturing process, focusing on education rather than forceful discounts.
3. Email & SMS Marketing:Recognizing the pivotal role of email marketing, we meticulously mapped the consumer journey and crafted tailored flows. This personalized approach ensured a seamless experience, guiding potential customers toward informed decisions.
⬤ 02. Our Approach
Within a brief 90-day span, we orchestrated a remarkable turnaround, doubling Zen Moissanite's revenue. Our strategy was multifaceted:
⬤ 02. Our Approach
Within a brief 90-day span, we orchestrated a remarkable turnaround, doubling Zen Moissanite's revenue. Our strategy was multifaceted:
1. Google Ads Integration: Augmenting their Top of Funnel Strategy, we harnessed the power of Google Ads to enhance visibility.
2. Conversion Optimization: Acknowledging the prolonged buying journey in the jewelry sector, we implemented strategically timed pop-up and exit-intent forms. These forms not only captured valuable email addresses but initiated a nurturing process, focusing on education rather than forceful discounts.
3. Email & SMS Marketing: Recognizing the pivotal role of email marketing, we meticulously mapped the consumer journey and crafted tailored flows. This personalized approach ensured a seamless experience, guiding potential customers toward informed decisions.
⬤ 03. Sustaining Success
Our collaboration with Zen Moissanite extended beyond the initial 90 days, encompassing a spectrum of initiatives
- Conversion Rate Analysis: Continuously evaluating conversion rates to optimize the transition from visitor to satisfied customer.
- Revenue Enhancement Strategies: Elevating Average Order Value (AOV) and Customer Lifetime Value (CLV) became a focal point to drive sustained revenue growth.
- Audience Expansion: Devising strategies to tap into new audiences and markets, broadening Zen Moissanite’s reach.
- Collection Launch Support: Assisting in the successful launch and pre-launch activities for new collections, ensuring a strategic unveiling.
- Payment Flexibility: Introducing Buy Now, Pay Later (BNPL) options to provide customers with financial flexibility, resulting in incremental revenue.
⬤ 03. Sustaining Success
Our collaboration with Zen Moissanite extended beyond the initial 90 days, encompassing a spectrum of initiatives
- Conversion Rate Analysis: Continuously evaluating conversion rates to optimize the transition from visitor to satisfied customer.
- Revenue Enhancement Strategies: Elevating Average Order Value (AOV) and Customer Lifetime Value (CLV) became a focal point to drive sustained revenue growth.
- Audience Expansion: Devising strategies to tap into new audiences and markets, broadening Zen Moissanite’s reach.
- Collection Launch Support: Assisting in the successful launch and pre-launch activities for new collections, ensuring a strategic unveiling.
- Payment Flexibility: Introducing Buy Now, Pay Later (BNPL) options to provide customers with financial flexibility, resulting in incremental revenue.
⬤ 03. Sustaining Success
Our collaboration with Zen Moissanite extended beyond the initial 90 days, encompassing a spectrum of initiatives
- Conversion Rate Analysis: Continuously evaluating conversion rates to optimize the transition from visitor to satisfied customer.
- Revenue Enhancement Strategies: Elevating Average Order Value (AOV) and Customer Lifetime Value (CLV) became a focal point to drive sustained revenue growth.
- Audience Expansion: Devising strategies to tap into new audiences and markets, broadening Zen Moissanite’s reach.
- Collection Launch Support: Assisting in the successful launch and pre-launch activities for new collections, ensuring a strategic unveiling.
- Payment Flexibility: Introducing Buy Now, Pay Later (BNPL) options to provide customers with financial flexibility, resulting in incremental revenue.
⬤ 04. Results
Our partnership with Zen Moissanite
Exemplifies the fusion of strategic thinking, data-driven precision, and a commitment to not just selling jewelry but crafting memorable moments. The doubled revenue within the initial 90 days was just the beginning of a collaborative journey marked by sustained growth and mutual success.
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We believe to be a team of creatives who are excited about unique ideas and help digital and fin-tech companies. But structure were from the funny the century rather, initial all the made, have spare.
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⬤ 05. Creatives
Credits
Management
Stacey Grey
Brand Research
John Stamper
Project Manager
Colin Mondero
Account Manager
Art Direction
Stephen Miller
Creative Director
Sarah Rickson
Brand Strategy
Production
Melissa Macaya
Graphic Design
Mark Caldwell
UI/UX Desing
Awards
Site of the Day
Oct 20, 2020
Mobile Excellence
Sep 25, 2020
FWA of the Day
Sep 23, 2020
Testimonials
Client
"Ecommerce Boost has become an integral part of our team. They are invested in our success, provide us with alternative options, and offer recommendations on how we can optimize our sites and campaigns. They are truly a valuable addition to our team."
Tamra Hami
Chief Product Officer at Sugarlash PRO
Client
"JP and his team are extremely professional, diligent, and savvy - I could not speak more highly of Ecommerce Boost! They have helped our business incredibly."
Tyler Martin
Founder & CEO of Yes You Can Drinks
Client
"JP and his team have been amazing. JP doesn’t only think as the “email marketing” expert but more importantly he thinks for the brand as a whole. He’s shared advice with us in FB marketing, website optimization, etc. - whatever helps. This team is very result oriented. I’m happy to recommend E-commerce Boost to anyone and that’s what I’ve been doing!"
Cheryl Cui
CEO of KickStart Ecom
Client
"Great team to work with. I have been trying working with the team from Ecommerce Boost for approximately 12 months and they have been great to work with. They are knowledgeable and responsive and have helped me grow a brand new channel for my online business."
Tushar
Client
"Ecommerce Boost is the best Ecommerce Boost really surprised me in a positive way. We got our record in sales on the second month working with them. A lot of new ideas for emails/sms and they also provided us with very useful feedback to increase the site conversion. The team is always available and great to work with. Highly recommend them!"
PJ Prates
Client
"Easy to work with and trustworthy company. I worked with Ecommerce Boost for our email marketing and they did a really great job. Before that I never really knew the power of emails. JP was always there to help when something was unclear."
Keebos
Client
"JP and the team go above and beyond! I was skeptical at first as signing with an agency is always a risk. But my mind was quickly set at ease as our email revenue took off."
Jordan Lingohr
Client
"JP is great & dedicated time to truly helping you!"
Euphoria Hair & Accessories
Client
"JP and the team at Ecommerce Boost have been helpful in optimising our sites and crafting high converting email campaigns. We’ve been working on two separate sites for over a year now and I look forward to working with them on other upcoming projects."
Luciano Viterale
Founder of Ticker Nerd
Let's get in touch,
we respond fast.
Ready to work together?
We work with brands in
Testimonials
Client
"Ecommerce Boost has become an integral part of our team. They are invested in our success, provide us with alternative options, and offer recommendations on how we can optimize our sites and campaigns. They are truly a valuable addition to our team."
Tamra Hami
Chief Product Officer at Sugarlash PRO
Client
"JP and his team are extremely professional, diligent, and savvy - I could not speak more highly of Ecommerce Boost! They have helped our business incredibly."
Tyler Martin
Founder & CEO of Yes You Can Drinks
Client
"JP and his team have been amazing. JP doesn’t only think as the “email marketing” expert but more importantly he thinks for the brand as a whole. He’s shared advice with us in FB marketing, website optimization, etc. - whatever helps. This team is very result oriented. I’m happy to recommend E-commerce Boost to anyone and that’s what I’ve been doing!"
Cheryl Cui
CEO of KickStart Ecom
Client
"Great team to work with. I have been trying working with the team from Ecommerce Boost for approximately 12 months and they have been great to work with. They are knowledgeable and responsive and have helped me grow a brand new channel for my online business."
Tushar
Client
"Ecommerce Boost is the best Ecommerce Boost really surprised me in a positive way. We got our record in sales on the second month working with them. A lot of new ideas for emails/sms and they also provided us with very useful feedback to increase the site conversion. The team is always available and great to work with. Highly recommend them!"
PJ Prates
Client
"Easy to work with and trustworthy company. I worked with Ecommerce Boost for our email marketing and they did a really great job. Before that I never really knew the power of emails. JP was always there to help when something was unclear."
Keebos
Client
"JP and the team go above and beyond! I was skeptical at first as signing with an agency is always a risk. But my mind was quickly set at ease as our email revenue took off."
Jordan Lingohr
Client
"JP is great & dedicated time to truly helping you!"
Euphoria Hair & Accessories
Client
"JP and the team at Ecommerce Boost have been helpful in optimising our sites and crafting high converting email campaigns. We’ve been working on two separate sites for over a year now and I look forward to working with them on other upcoming projects."
Luciano Viterale
Founder of Ticker Nerd
Let's get in touch,
we respond fast.
Ready to achieve similar results for your ecommerce brand? Contact Ecommerce Boost today for a free consultation with our team of experts.
We work with brands in
Let's get in touch,
we respond fast.
Ready to achieve similar results for your ecommerce brand? Contact Ecommerce Boost today for a free consultation with our team of experts.